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Terms of Service

Effective date: April 1, 2026 · Last updated: April 1, 2026

These Terms of Service ("Terms") govern your use of the Slo mobile application (the "App") operated by Slo ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Medical Disclaimer

The App provides ambient sounds for general relaxation and entertainment purposes only. The App is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition, including but not limited to insomnia, tinnitus, anxiety, or other health conditions.

You acknowledge that the sounds and features provided are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition. If you have a sleep disorder or any medical condition that may be affected by ambient sounds, consult your healthcare provider before using this App.

2. Eligibility

You must be at least 13 years of age (or 16 in the EEA) to use the App. If you are under the age of majority in your jurisdiction, you may only use the App with the consent of a parent or legal guardian.

3. License and Acceptable Use

We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

You agree not to:

  • Copy, modify, distribute, sell, or lease any part of the App or its content
  • Reverse engineer, decompile, or disassemble the App
  • Use the App in any manner that could damage, disable, or impair the App
  • Attempt to gain unauthorized access to any part of the App or its systems
  • Use the App while operating a vehicle, machinery, or in any situation where impaired attention could create a safety hazard
  • Record, redistribute, or publicly perform the sounds provided through the App

4. Subscriptions and In-App Purchases

The App offers optional premium features through subscription plans and in-app purchases, managed through Apple's App Store or Google Play Store.

  • Billing: Subscriptions are billed through your App Store or Google Play account. Pricing is displayed in the App before purchase.
  • Auto-renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.
  • Cancellation: You may cancel your subscription at any time through your device's subscription settings (App Store or Google Play). Cancellation takes effect at the end of the current billing period.
  • Refunds: Refund requests are handled by Apple or Google in accordance with their respective refund policies. We do not process refunds directly.
  • Free trials: If offered, free trials convert to paid subscriptions at the end of the trial period unless cancelled beforehand.

5. Intellectual Property

All content in the App, including but not limited to sounds, music, graphics, text, icons, logos, and software, is the property of Slo or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The ambient sounds provided in the App are licensed for personal use within the App only. You may not extract, download, record, or redistribute the audio content for any purpose.

6. Third-Party Services

The App integrates with third-party services including Google AdMob (advertising), Firebase (analytics and crash reporting), Mixpanel (analytics), and RevenueCat (subscription management). Your use of these services is subject to their respective terms and privacy policies.

7. Disclaimer of Warranties

The App is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, or free of harmful components. We make no guarantees regarding the effectiveness of the sounds for sleep, relaxation, focus, or any other purpose.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Slo and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the App.

Our total aggregate liability for any claims arising from your use of the App shall not exceed the amount you have paid to us for the App in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Slo and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the App or violation of these Terms.

10. Termination

We may suspend or terminate your access to the App at any time, with or without cause, and with or without notice. Upon termination, your license to use the App will immediately cease.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts of competent jurisdiction.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms in the App or on this page with a revised "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Contact Us

If you have questions about these Terms, please contact us:

  • Email: [email protected]
  • iOS support: App Store page
  • Android support: Google Play page
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