Effective date: April 1, 2026 · Last updated: April 1, 2026
Slo ("we," "us," or "our") operates the Slo mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
When you use the App, we and our third-party service providers may automatically collect:
If you make a purchase or subscribe through the App, our payment processor (RevenueCat) collects transaction data including subscription status, purchase dates, and transaction amounts. We do not directly process or store payment card information.
We use the information we collect to:
We share information with the following categories of third-party service providers, each of which maintains its own privacy policy:
| Provider | Purpose | Data Shared |
|---|---|---|
| Firebase Analytics (Google) | App analytics | Usage events, device info, app version |
| Firebase Crashlytics (Google) | Crash reporting | Crash logs, device info, app state |
| Mixpanel | Product analytics | Usage events, device info, anonymous user ID |
| Google AdMob | Advertising | Advertising ID (with consent), device info |
| RevenueCat | Subscription management | Purchase data, subscription status, device info |
Links to third-party privacy policies:
We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
| Data Type | Retention Period |
|---|---|
| Analytics data (Firebase, Mixpanel) | 26 months from collection |
| Crash reports (Crashlytics) | 90 days |
| Purchase and subscription records | Duration of your account plus any period required by applicable tax or commercial law |
| Feedback and support messages | Until the support inquiry is resolved, then deleted within 30 days |
| Advertising consent records | Until you withdraw consent or uninstall the App |
| Locally stored preferences | Until you uninstall the App or clear app data |
When data is no longer needed, it is deleted or anonymized in accordance with our service providers' retention schedules.
The App displays advertisements through Google AdMob. We comply with all applicable advertising consent requirements:
You may opt out of personalized advertising at any time by adjusting your device settings or consent preferences within the App.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
Legal basis for processing: We process personal data based on (a) your consent (advertising, analytics identifiers), (b) our legitimate interests in improving the App and diagnosing issues, and (c) the performance of a contract (subscription services).
To exercise any of these rights, please contact us at the address below. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
To exercise your rights, contact us at the address below. We will verify your identity and respond within 45 days.
The App is not directed at children under the age of 13 (or 16 in the EEA). We do not knowingly collect personally identifiable information from children under these ages. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us.
We configure our ad services with child-directed treatment tags and limit ad content to a PG rating or below.
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest where applicable. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. Our third-party service providers (Google, Mixpanel, RevenueCat) maintain appropriate safeguards for international data transfers, including Standard Contractual Clauses where required by the GDPR.
By using the App, you acknowledge that Apple (for iOS/macOS) and Google (for Android) may collect data in accordance with their respective privacy policies. If you request a refund, your consumption data may be shared with the platform provider to process the request.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App or on this page with a revised "Last updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint, please contact us:
If you are in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.